Every order is packed by hand in special branded Artemis Hobbyhorses boxes. Each package includes a little note as a personal touch from us to you.

Yes, we ship worldwide! All orders are shipped from Sweden. Shipping costs vary depending on your location. Please note that taxes, customs duties, and import fees may apply depending on your country's regulations. These fees are the responsibility of the buyer and are not included in our shipping costs. We recommend checking with your local customs office to understand potential additional charges before ordering.

Yes, all orders include tracking numbers. Once your order ships, you'll receive the tracking number via email so you can monitor your package's journey from Sweden to your doorstep. If you don't receive your tracking information within a few days of ordering, please check your spam folder or contact us at artemishobbyhorses@gmail.com.

Once your order ships from Sweden, delivery times depend on your location. The processing time of your order can take up to 2 business days, then the shipping is as follows:

• Sweden: 2-5 business days
• Europe: 5-10 business days
• US/International: 10-20 business days

Please note that customs processing may add additional time for international orders. All international parcels include tracking and insurance.

It is a PDF that comes in 3 different sizes, designed for printing on A4 paper.

There are no instructions in text. The pattern includes an introduction page showing construction overview, and you get access to a FREE comprehensive YouTube tutorial with detailed step-by-step instructions.

On the welcome page of the PDF, you will find a QR code that takes you to the tutorial playlist. Otherwise, contact me at artemishobbyhorses@gmail.com and I will provide a link.

Digital patterns are non-returnable and non-refundable. However, customer satisfaction is our absolute priority - please contact us immediately if you have any issues and we'll work together to resolve them!

Complete materials list is provided in the YouTube tutorial. You'll primarily need faux leather, metal buckles, and basic sewing supplies (specific materials vary by pattern).

No, Artemis horses aren't usually made to order—they're born from pure imagination. Collectors can only discover the right one when it's ready to find them.

However, on very rare occasions, I do accept a custom commission when inspiration strikes. These opportunities are extremely limited. If you're interested in a custom piece, you're welcome to reach out to artemishobbyhorses@gmail.com to inquire, but please understand that availability is exceptional rather than the norm.

For the most accurate pricing on available horses, please check our website or contact us at artemishobbyhorses@gmail.com. Usually, the horses range from 200-600€, depending on complexity and type. Some horses will sell for more. Remember, each Artemis horse is a unique work of art, and pricing reflects the time, skill, and creativity invested in every piece.

Yes. Every Artemis Signature Horse is handmade from start to finish. Each piece is carefully cut, sewn, stuffed, and detailed by hand—from the hand-painted eyes to the individually sewn mane strands. No two horses are exactly alike.

YES! I love coming to events and connecting with the hobbyhorse community! Please contact me at artemishobbyhorses@gmail.com to discuss details. I'd be thrilled to inspire and share the craft with you.